Before you carry
Frequently asked questions.
Everything you need to know before carrying Trellamar.
What makes Trellamar purses different?+
Our purses are individually 3D printed and designed to make a statement. Each piece blends innovative design, modern craftsmanship, and signature Trellamar style.
Are the purses made to order?+
Select Trellamar pieces may be made to order. Because each purse requires printing, finishing, and a quality check, allow the processing time listed on the product page before shipment.
Will every purse look exactly the same?+
Small variations and subtle layer lines are a natural part of the 3D-printing process. These details are not considered defects, they are part of what makes each Trellamar piece unique.
What materials are used?+
Materials may vary depending on the design and collection. Specific material information is included in each product listing.
How do I care for my purse?+
Gently clean your bag with a soft, slightly damp cloth. Avoid harsh chemicals, excessive moisture, prolonged direct sunlight, and high temperatures. Do not leave it inside a hot vehicle.
Do you offer jewelry?+
Yes. Trellamar is more than handbags. The jewelry collection features statement pieces designed to complement your Trellamar style.
When will my order ship?+
Once your order is completed, inspected, and packaged, you will receive shipping and tracking information. Refer to the product listing for the current processing time.
Can I cancel or change my order?+
Contact Trellamar as soon as possible. Once production or processing has started, changes or cancellations may not be possible.
