TRELLAMAR policy

Terms & conditions

Terms and conditions Terms & Conditions Last Updated: October 2, 2026 Welcome to Trellamar. By accessing our website, placing an order, or purchasing our products, you agree to the following Terms & Conditions. Please review them carefully before completing your purchase.

1. General These Terms & Conditions apply to visitors, customers, and anyone who uses the Trellamar website. We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated revision date.

2. Products Trellamar offers products including 3D-printed purses, jewelry, accessories, and other items that may be introduced from time to time. We make every reasonable effort to accurately display product descriptions, dimensions, colors, materials, and photographs. Colors may appear differently depending on lighting, photography, screen settings, and individual devices.

3. 3D-Printed Products Our 3D-printed products are individually produced and may contain subtle layer lines, texture differences, or minor variations resulting from the 3D-printing process. These natural characteristics do not necessarily indicate damage or a manufacturing defect. Because our pieces may be produced individually, slight differences between products may occur.

4. Orders By placing an order with Trellamar, you confirm that the information provided during checkout is accurate and complete. We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, or incorrect information. If Trellamar cancels an order after payment has been successfully processed, the applicable payment will be refunded.

5. Pricing & Payment All prices are displayed in the currency indicated on our website and are subject to change without notice. Applicable taxes, shipping costs, and other charges will be displayed during checkout when required. Payment must be successfully completed before an order can be processed.

6. Processing & Production Some Trellamar products, particularly our 3D-printed purses, may be made to order or require additional production time. Estimated processing times will be provided on applicable product listings. Processing time is separate from shipping and carrier delivery time. Production and processing estimates are not guaranteed delivery dates.

7.

Shipping & Delivery Customers are responsible for providing complete and accurate shipping information at checkout. Trellamar is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer. Once an order ships, tracking information will be provided when available. Carrier delays, weather conditions, holidays, and other circumstances outside of Trellamar’s reasonable control may affect delivery. Please review our

Shipping & Delivery Policy for additional information.

8.

Returns,

Refunds & Exchanges Due to the nature of our products, all sales are final unless an item arrives damaged, defective, or incorrect. Eligible damaged, defective, or incorrect items must be reported to Trellamar within 7 calendar days of the delivery date shown by the shipping carrier. Minor variations associated with the 3D-printing process, including subtle layer lines, are not considered defects. Please review our complete

Returns &

Refunds Policy before purchasing.

9. Order

Cancellations Cancellation requests should be submitted as soon as possible after an order is placed. Because production may begin shortly after an order is received, we cannot guarantee cancellation once processing or production has started. Orders that have already shipped cannot be canceled.

1

0. Product Care Customers are responsible for following recommended care instructions. Trellamar products should be protected from excessive heat, prolonged direct sunlight, excessive moisture, harsh chemicals, and conditions that may damage the product. In particular, we do not recommend leaving 3D-printed products inside a hot vehicle. Damage caused by improper use, storage, care, modification, or normal wear and tear is not considered a manufacturing defect.

1

1. Intellectual Property Unless otherwise stated, Trellamar branding, logos, original product designs, photographs, graphics, written content, and other original materials displayed on our website are owned by or licensed to Trellamar and are protected by applicable intellectual property laws. You may not reproduce, copy, distribute, sell, modify, or commercially use Trellamar’s protected content without appropriate permission. Purchasing a Trellamar product does not transfer ownership of Trellamar’s intellectual property or grant permission to reproduce our designs for commercial purposes.

1

2. Prohibited Use You may not use our website or content to engage in fraudulent, unlawful, abusive, or otherwise prohibited activity. You may not attempt to interfere with the security, operation, or functionality of our website or services. 13. Privacy Your use of our website is also subject to our Privacy Policy , which explains how information may be collected, used, and shared. By using our website, you acknowledge that certain information may be processed by third-party providers necessary to operate our store, process payments, and fulfill orders. 14. Limitation of Liability To the extent permitted by applicable law, Trellamar will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or products. Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited. 15.

Third-Party Services Our website may rely on third-party platforms, payment processors, shipping carriers, or other service providers. Those services may be governed by their own terms, conditions, and privacy policies. Trellamar does not control and is not responsible for the independent practices of third-party providers. 16. Changes to These Terms We reserve the right to revise these Terms & Conditions as our business, products, or website evolve. The most current version will be posted on this page. 17.

Contact Us If you have questions regarding these Terms & Conditions, please contact Trellamar using the contact information provided on our website. Thank you for shopping with and supporting Trellamar. TRELLAMAR Carry Different.