Privacy policy

Privacy policy Privacy Policy Last Updated: October 2, 2026 At Trellamar, we value your trust and respect your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, place an order, or otherwise interact with our business.

Information We Collect When you place an order, contact us, or interact with our website, we may receive information such as: Your name Email address Billing and shipping address Phone number, when provided Order and transaction information Communications you send to us Information necessary to process and fulfill your order Certain technical information may also be collected automatically through our website or third-party service providers, such as device information, browser type, IP address, and website activity.

How We Use Your Information Information collected through our store may be used to: Process and fulfill orders Provide shipping and tracking updates Communicate with you about your purchase Respond to questions or customer service requests Prevent fraudulent or unauthorized transactions Maintain and improve our website and customer experience Comply with applicable legal, tax, and regulatory obligations If you choose to receive promotional communications from us, your information may also be used to send updates regarding Trellamar products, launches, and promotions.

Payment Information Payments are processed through third-party payment providers available through our e-commerce platform. Trellamar does not intend to directly store your complete credit or debit card information. Payment providers may collect and process your payment information according to their own privacy policies and security practices.

Sharing Your Information We do not sell or rent your personal information . We may share information with trusted third parties when reasonably necessary to operate our business, including: E-commerce and website providers Payment processors

Shipping and delivery carriers Service providers that support our store Government agencies or other parties when required by law These third parties may have their own privacy policies governing how they process your information.

Cookies & Website Technology Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website activity, and improve the shopping experience. Your browser may allow you to limit or disable certain cookies. Disabling cookies may affect how some website features function.

Protecting Your Information We take reasonable steps to protect the personal information entrusted to us. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information We may retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

Your Privacy Choices Depending on where you live, you may have certain rights regarding your personal information. You may contact Trellamar to request information about personal data we maintain about you or to request that eligible information be corrected or deleted. Some information may need to be retained when required for legal, accounting, fraud-prevention, or legitimate business purposes.

Children’s Privacy Trellamar’s website and products are not specifically directed toward children under the age of 13, and we do not knowingly seek to collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so the situation can be reviewed.

Third-Party Services Our website may use or provide access to services operated by third parties. Trellamar is not responsible for the privacy practices of third-party websites, platforms, payment providers, or services. We encourage you to review their privacy policies when providing personal information through their services.

Changes to This Privacy Policy Trellamar may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact Trellamar through the contact information provided on our website. TRELLAMAR Carry Different.